Welcome to Instant Contacts

# Privacy Policy  

Effective Date: March 26, 2026

Thank you for using Gym Tracker (“we”, “our”, or “us”).  

We take your privacy seriously. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Gym Tracker app (the “App”).

## 1. Information We Collect

Depending on how you use the App and which features you enable, we may collect or process the following categories of information:

### a) Information You Provide Directly

This may include information you choose to enter into the App, such as:

- Workout logs

- Exercise selections

- Sets, reps, weights, and performance data

- Training goals

- Body metrics, progress notes, or measurements

- Preferences and settings

- Feedback, support messages, or survey responses

### b) Data Stored on Your Device

Some or all of your data may be stored locally on your device, especially where the App offers local-first functionality.

### c) Optional Account, Backup, and Sync Data

If we offer account creation, cloud backup, or sync across devices, we may collect and securely store information such as:

- Email address

- Account identifier

- Authentication tokens or login-related identifiers

- Encrypted or secure copies of your app data

- Device identifiers reasonably necessary for syncing, fraud prevention, or account security

### d) Optional Health and Fitness Data from Connected Services

If you choose to connect third-party platforms, devices, or services, we may access and process certain health or fitness-related data that you explicitly authorize us to access.

This may include data from:

- Apple Health / HealthKit

- Apple Watch (typically via Apple Health / HealthKit)

- Oura

- Other current or future health, fitness, sleep, recovery, or wearable platforms you choose to connect

Depending on the permissions you grant and the features you use, this may include:

- Workout data

- Activity data

- Step count

- Heart rate

- Resting heart rate

- Heart rate variability (HRV)

- Energy expenditure

- Sleep data

- Recovery or readiness metrics

- Stress or resilience metrics

- Body measurements or weight

- Other health, fitness, or wellness signals made available through the connected service

We only access this information with your explicit permission and only for the features you choose to use.

### e) Technical, Device, and Diagnostic Information

To maintain, secure, and improve the App, we may collect limited technical data such as:

- App version

- Device type and model

- Operating system version

- Language and region settings

- Crash logs

- Performance diagnostics

- Anonymous or aggregated usage analytics

- Error reports

- Push notification tokens (if notifications are enabled)

We do not use this information to personally identify you unless reasonably necessary for support, security, fraud prevention, or legal compliance.

---

## 2. How We Use Your Information

We may use your information to:

- Provide, operate, and maintain the App

- Save and display your training, fitness, and progress data

- Sync your data across devices (if enabled)

- Generate summaries, progress tracking, recommendations, and insights

- Support optional integrations and connected services you choose to enable

- Improve App features, performance, reliability, and security

- Provide customer support and respond to requests

- Prevent abuse, fraud, unauthorized access, or misuse

- Comply with legal obligations

- Enforce our terms, policies, and legitimate business protections

We do not sell your personal data.

---

## 3. HealthKit and Health Data Disclosures

If you choose to connect Apple Health / HealthKit or other health-related services:

- We access health-related data only with your explicit permission.

- We use that data only to provide or improve health, fitness, tracking, insight, and user-requested App features.

- HealthKit data is not used for advertising, marketing, or ad targeting.

- HealthKit data is not sold to third parties.

- We do not use health-related data obtained through HealthKit or similar services for data brokerage purposes.

Where Apple or other platform providers impose additional privacy rules for health-related data, we intend to comply with those requirements.

---

## 4. Third-Party Services and Integrations

The App may now or in the future use trusted third-party service providers and integrations to support functionality such as:

- Cloud hosting and secure storage

- Authentication / sign-in

- Subscription billing and in-app purchases

- Crash reporting and diagnostics

- Product analytics

- Customer support tools

- Email delivery

- Push notifications

- Health and fitness integrations

- Data synchronization

- Security and fraud prevention

Examples may include:

- Apple services, including App Store billing, Apple Health / HealthKit, and related Apple platform services

- Oura

- Cloud infrastructure providers

- Subscription and billing platforms

- Authentication providers

- Analytics and crash-reporting tools

- Customer support and communications tools

We may share information with such providers only to the extent reasonably necessary for them to perform services on our behalf, subject to appropriate contractual, technical, or organizational safeguards where applicable.

If we introduce additional material third-party services, we may update this Privacy Policy accordingly.

---

## 5. AI Features and Data Portability

Certain current or future features may allow you to:

- Export your data for personal analysis

- Use your data with third-party AI tools or services of your choosing

- Receive automated summaries, progress projections, or recommendations inside the App

- Use AI-assisted coaching, planning, or insight features (if introduced)

Any such features will be designed with transparency and user control in mind.

If we introduce AI-powered features that process your data beyond the core functionality of the App, we may update this Privacy Policy and, where required, request any necessary consent.

---

## 6. Your Data, Your Control

We believe your data belongs to you.

Where available, we may provide tools that allow you to:

- Access your stored data

- Export your data (for example, in CSV, JSON, PDF, or other formats)

- Delete workout history or account data

- Disconnect third-party integrations

- Manage permissions for connected services

- Request deletion of cloud-stored data (where applicable)

If cloud sync, accounts, or integrations are enabled, we aim to provide clear in-app controls so you can manage, export, or delete your data at any time, subject to legal, security, fraud-prevention, backup, or technical limitations.

---

## 7. Data Sharing

We do not sell your personal data.

We may disclose or share limited information in the following circumstances:

- With service providers and processors that help us operate the App

- With connected services you choose to link, where data exchange is necessary for requested functionality

- If required by law, legal process, or regulatory request

- To protect our rights, security, systems, users, or the public

- In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction (subject to applicable law)

We may also use or disclose aggregated, de-identified, or anonymized information where permitted by law.

---

## 8. Sensitive and Health-Related Information

Fitness, body, and wellness data may be considered sensitive in certain jurisdictions.

We handle such data with extra care and use it only to provide the features you request or enable.

We do not use health or fitness information for advertising or sell such information to third parties.

---

## 9. Data Retention

We retain data only for as long as reasonably necessary to:

- Provide the App and requested features

- Maintain backups or syncing (if enabled)

- Resolve disputes

- Enforce agreements

- Detect fraud or abuse

- Meet legal, tax, accounting, or regulatory obligations

If your data is stored only locally on your device, retention is controlled primarily by you and your device settings.

If cloud sync, account, or integration features are enabled, data may remain stored until you delete it, request deletion, or as otherwise required for legal, security, fraud-prevention, backup, or operational purposes.

---

## 10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information.

However, no method of electronic storage, transmission, or internet-connected service is 100% secure, and we cannot guarantee absolute security.

---

## 11. Children’s Privacy

The App is not intended for children under the age required by applicable law to consent to data processing in their jurisdiction, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information unlawfully, please contact us and we will take appropriate steps.

---

## 12. International Users

If you use the App outside the country where our services or providers are located, your information may be processed in other jurisdictions that may have different data protection laws.

Where required, we will take appropriate steps to protect personal data in accordance with applicable law.

---

## 13. Your Privacy Rights

Depending on where you live, you may have rights under applicable law, including rights to:

- Access your personal data

- Correct inaccurate information

- Delete your personal data

- Export or receive a copy of your data

- Restrict or object to certain processing

- Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the email below.

---

## 14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do:

- The “Effective Date” above will be revised

- Material changes may be communicated through app updates, in-app notices, or other appropriate methods

- Changes will be made in accordance with applicable laws and platform requirements

---

## 15. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

📧 gymtracker@crimson.global

# Delete Your Data – Gym Tracker

You can delete all data stored by Gym Tracker at any time directly from within the app.

## How to delete your data

1. Open Gym Tracker

2. Go to Settings

3. Tap Data Management

4. Tap Clear All Data

5. Confirm the deletion when prompted

## What this deletes

Using Clear All Data will permanently remove all data stored by Gym Tracker within the app, including (where applicable):

- Workout logs

- Exercise history

- Sets, reps, weights, and performance data

- Training goals and progress notes

- Body metrics or measurements

- Stored insights and history

- App settings related to your data

This action cannot be undone.

## Important notes about connected services

If you have connected third-party services such as Apple Health / HealthKit, Apple Watch, Oura, or other future integrations:

- Clearing data in Gym Tracker removes data stored by Gym Tracker

- It does not automatically delete data stored in Apple Health, Oura, or other third-party services

- To stop future syncing, you should disconnect the integration and/or revoke permissions in the relevant third-party service

## If cloud sync or accounts are enabled

If Gym Tracker offers cloud backup, sync, or account features now or in the future:

- Clearing local app data may not automatically remove all cloud-stored account data

- If account deletion is available, please use the in-app account deletion tools

- If you need help, contact us at gymtracker@crimson.global

## Need help?

If you have any trouble deleting your data, contact us at:

📧 gymtracker@crimson.global

# Gym Tracker Terms of Use  

Effective Date: March 26, 2026

These Terms of Use (“Terms”) govern your access to and use of the Gym Tracker mobile application, website, and related services (collectively, the “Service”).

The Service is provided by Crimson Global Ltd (Company No. 14018900), a company registered in England and Wales, with registered office at County Hall, Belvedere Rd, London SE1 7PB, United Kingdom, United Kingdom (“Crimson Global”, “we”, “our”, or “us”).

By downloading, accessing, or using Gym Tracker, you agree to be bound by these Terms. If you do not agree, do not use the Service.

---

## 1. Eligibility

You must be at least the age required by applicable law in your jurisdiction to use the Service and to consent to data processing.

If you are under the age of majority in your jurisdiction, you may only use the Service with the involvement and consent of a parent or legal guardian, where permitted by law.

---

## 2. Description of the Service

Gym Tracker is a fitness and workout tracking tool designed to help users record, organise, review, and better understand training-related, activity-related, and performance-related information.

The Service may include features such as:

- Workout logging

- Exercise tracking

- Progress history

- Goal tracking

- Training summaries or visualisations

- Data export tools

- Optional integrations with third-party services

- Optional AI-assisted insights, plans, or recommendations

Features may change over time and may vary by device, platform, location, or subscription tier.

---

## 3. Not Medical Advice / Not Personal Training / Not Physiotherapy

Gym Tracker is not a medical device and does not provide medical advice.

The Service is provided for general informational, educational, and fitness-tracking purposes only. It is not intended to diagnose, treat, cure, prevent, monitor, or manage any disease, injury, condition, or medical issue.

The Service is not:

- Medical advice

- Personal training services

- Physiotherapy or rehabilitation services

- Injury treatment or recovery guidance

- A substitute for a licensed doctor, physiotherapist, physical therapist, personal trainer, or other qualified healthcare or fitness professional

You should always seek advice from a qualified healthcare professional before beginning or changing any exercise, nutrition, recovery, or wellness programme, particularly if you:

- Have a medical condition

- Have an injury

- Are pregnant

- Are returning from illness or surgery

- Experience dizziness, chest pain, fainting, or unusual symptoms

- Have cardiovascular, metabolic, musculoskeletal, or other health concerns

---

## 4. Exercise at Your Own Risk

Physical activity, exercise, and training involve inherent risks, including the risk of:

- Injury

- Illness

- Overtraining

- Falls

- Strains

- Sprains

- Cardiovascular events

- Aggravation of existing conditions

You voluntarily assume all risks associated with your use of the Service and any exercise, activity, or decision based on information shown in the Service.

If you feel pain, dizziness, faintness, chest discomfort, shortness of breath beyond expected exertion, or any other concerning symptom, stop exercising immediately and seek appropriate medical advice.

---

## 5. User Accounts and Access

Some features may be available without an account. Other features may require you to create an account, sign in, or enable cloud sync.

If you create an account, you agree to:

- Provide accurate and current information

- Keep your login credentials secure

- Notify us promptly of unauthorised use or suspected security issues

- Accept responsibility for activity occurring under your account, except where prohibited by law

We may suspend or terminate access where reasonably necessary for security, fraud prevention, abuse prevention, legal compliance, or violations of these Terms.

---

## 6. Licence to Use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the Service for your personal, non-commercial use.

You may not:

- Copy, modify, adapt, or create derivative works from the Service except as permitted by law

- Reverse engineer, decompile, or disassemble the Service except where prohibited from restricting this by law

- Use the Service unlawfully or fraudulently

- Interfere with the security, integrity, or operation of the Service

- Use the Service to violate the rights of others

---

## 7. User Data and Content

You may enter, upload, or generate data within the Service, including workout logs, exercise history, progress notes, measurements, preferences, and related information (“User Data”).

You retain ownership of your User Data, subject to the rights necessary for us to operate the Service.

By using the Service, you grant us a limited licence to host, store, process, transmit, display, and otherwise use your User Data solely as reasonably necessary to:

- Provide and operate the Service

- Sync and back up your data (if enabled)

- Generate requested insights, summaries, or visualisations

- Support integrations you choose to enable

- Maintain security, reliability, and functionality

- Comply with law and enforce these Terms

You are responsible for the accuracy, legality, and appropriateness of the User Data you provide.

---

## 8. Data Export and User Responsibility

The Service may provide tools allowing you to export some or all of your data in formats such as CSV, JSON, PDF, or other formats.

You are responsible for:

- Safeguarding exported files

- Any sharing or transmission of exported data

- Any use of exported data with third-party tools, including AI systems, analytics tools, or external platforms

Once data is exported from the Service, its handling may no longer be under our control.

---

## 9. AI Features

The Service may include current or future AI-assisted features, such as:

- Workout suggestions

- Progress summaries

- Plan adjustments

- Training recommendations

- Insight generation

- Trend analysis

Any AI-generated output is provided for informational and fitness-tracking purposes only and may be incomplete, inaccurate, delayed, or inappropriate for your circumstances.

AI outputs are not medical advice, physiotherapy advice, personal training services, rehabilitation guidance, or injury treatment.

You are solely responsible for deciding whether and how to act on any AI-generated output.

---

## 10. Third-Party Services and Integrations

The Service may integrate with or rely on third-party services, platforms, devices, or providers, including current or future services such as:

- Apple App Store

- Apple Health / HealthKit

- Apple Watch (typically via Apple Health / HealthKit)

- Oura

- Cloud hosting providers

- Analytics providers

- Crash reporting tools

- Authentication providers

- Subscription billing providers

- Customer support or communications tools

Your use of third-party services may also be subject to their own terms, privacy policies, and rules.

We are not responsible for:

- Third-party services

- Their availability

- Their accuracy

- Their data practices

- Their security

- Their acts or omissions

### HealthKit and Health Data

If you choose to connect Apple Health / HealthKit or other health-related services:

- We access such data only with your explicit permission

- We use it only to provide or improve user-requested health, fitness, tracking, or insight features

- HealthKit data is not used for advertising, marketing, or ad targeting

- HealthKit data is not sold to third parties

---

## 11. Subscriptions and Payments

Some features of the Service may require a paid subscription or in-app purchase.

If you subscribe through the Apple App Store, billing, payment processing, subscription management, cancellations, and refunds are generally handled by Apple, subject to Apple’s terms and policies.

Unless otherwise stated:

- Subscriptions may automatically renew

- Renewal may occur unless cancelled before the applicable renewal date

- You can manage or cancel subscriptions in your Apple account settings

We may change pricing, features, or subscription offerings at any time, subject to applicable law and platform rules.

---

## 12. Availability and Changes to the Service

We may modify, update, suspend, restrict, or discontinue any part of the Service at any time, with or without notice, to the extent permitted by law.

We do not guarantee that the Service, or any feature, integration, or content, will always be available, uninterrupted, error-free, or compatible with all devices or operating systems.

---

## 13. Acceptable Use

You agree not to use the Service to:

- Violate any law or regulation

- Infringe the rights of others

- Upload unlawful, abusive, threatening, defamatory, obscene, or harmful content

- Attempt to gain unauthorised access to accounts, systems, or data

- Interfere with the Service or its infrastructure

- Use the Service in a manner that could create legal liability for us or others

---

## 14. No Guarantees

We do not guarantee that use of the Service will:

- Improve your fitness

- Increase strength or muscle

- Reduce body fat

- Improve performance

- Prevent injury

- Produce accurate or medically appropriate training advice

- Achieve any specific body composition or health result

Individual results vary, and results are not guaranteed.

---

## 15. Disclaimers

To the fullest extent permitted by law, the Service is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of:

- Merchantability

- Fitness for a particular purpose

- Non-infringement

- Accuracy

- Reliability

- Availability

- Quiet enjoyment

Nothing in these Terms excludes any warranty that cannot lawfully be excluded.

---

## 16. Limitation of Liability

To the fullest extent permitted by law, Crimson Global Ltd and its directors, officers, employees, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of:

- Data

- Profits

- Revenue

- Business

- Goodwill

- Opportunity

- Use

arising out of or relating to the Service, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Service shall not exceed the greater of:

- The amount you paid us (if any) for the Service in the 12 months before the claim arose; or

- £50 GBP

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable.

---

## 17. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Crimson Global Ltd and its directors, officers, employees, contractors, affiliates, licensors, and service providers from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

- Your misuse of the Service

- Your violation of these Terms

- Your violation of applicable law

- Your infringement of the rights of any third party

---

## 18. Termination

You may stop using the Service at any time.

We may suspend or terminate your access to the Service, with or without notice, where reasonably necessary for:

- Security

- Fraud prevention

- Abuse prevention

- Legal compliance

- Protection of users or systems

- Violations of these Terms

Sections that by their nature should survive termination will survive, including those relating to ownership, disclaimers, liability, indemnity, governing law, and dispute resolution.

---

## 19. Governing Law

These Terms are governed by the laws of England and Wales, excluding conflict of law principles.

If a dispute arises out of or in connection with these Terms or the Service, the courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer protection laws in your place of residence provide otherwise.

---

## 20. Changes to These Terms

We may update these Terms from time to time.

When we do:

- The “Effective Date” above will be revised

- Material changes may be communicated through app updates, in-app notices, website updates, or other appropriate means

Your continued use of the Service after updated Terms become effective means you accept the updated Terms, to the extent permitted by law.

---

## 21. Contact Us

If you have questions about these Terms, please contact us at:

📧 gymtracker@crimson.global